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Point of Return: From Good to Great in Outsourcing Value
During the eight-year relationship of Sovereign Bank and its outsourcing service provider, Trammell Crow Company (TCC), the bank grew dramatically from mergers and acquisitions. For TCC, which handles all the bank's real estate services throughout its financial services market (the northeast and mid-Atlantic states in the US), the growth from 130 properties to more than 600 properties required a high level of flexibility and expertise.
Educators Do the Math, and It Adds Up to Outsourcing
The Portland School District learned first hand the difference in outcomes between outsourcing and contracting. Working with its provider, Portland Habitation Center Inc., it made dramatic improvements and demonstrated important life lessons for its students.
Healthy
Decision: Outsourcing...Dancing to a Different Tune
Beaumont Hospital found that outsourcing not only made the facilities management staff more accountable but also provided the focused attention and resources for Beaumont Services Company to provide innovation and continued improvement in services.
Outsourcing Joint Venture Enhances FM Security
Communication of timely, correct information is critical when a disaster like 9/11 strikes. Two Seattle-based outsourcing firms banded together to provide Web-based communication for facilities managers that helped one Washington, D.C. firm weather the terrorist attacks.
Facilities Management Industry Sees Murky Future
Facility management service providers are fighting buyer perception that their services should be priced like a commodity. But there's opportunity for niche players.
Consolidating FM Providers
Benefits Bank of America's Bottom Line
Bank of America inherited seven different facilities management service providers thanks to years of acquisitions. The bank selected two based on their ability to work together.
Grabbing Rebounds: Flexible
Outsourcery
Facilities management for a company with multiple locations can be handled much more efficiently and cost-effectively through strategic outsourcing.
Building an Outsourcing
Practice
Facilities West provides a variety of facilites management services.
Cleaning Up Facilities
Management
FBG Service Corporation provides one-stop shopping for facility management.
Extending Australia's
Global Reach by Outsourcing
Roger Fisher of the Australian Department of Finance and Administration
discusses the departments pioneering role in Australian outsourcing.
Business Process Outsourcing:
Unlocking Shareholder Value from Real Estate
How multinationals are receiving value from outsourcing their real estate.
Thinking Outside the
Box
Associate Hospital Director Michael A. Boyle describes the joint venture
that provides facilities management services for William Beaumont Hospital.
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