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A Business Process Outsourcing Case Study

Refining IT at Sunoco: A Case Study in Multi-Sourcing

Agile Workforce, Agile Company

Facilities Management Industry Sees Murky Future
Facility management service providers are fighting buyer perception that their services should be priced like a commodity. But there's opportunity for niche players.

Consolidating FM Providers Benefits Bank of America's Bottom Line
Bank of America inherited seven different facilities management service providers thanks to years of acquisitions. The bank selected two based on their ability to work together.

Grabbing Rebounds: Flexible Outsourcery
Facilities management for a company with multiple locations can be handled much more efficiently and cost-effectively through strategic outsourcing.

Building an Outsourcing Practice
Facilities West provides a variety of facilites management services.

Cleaning Up Facilities Management
FBG Service Corporation provides one-stop shopping for facility management.

Extending Australia's Global Reach by Outsourcing
Roger Fisher of the Australian Department of Finance and Administration discusses the departments pioneering role in Australian outsourcing.

Business Process Outsourcing: Unlocking Shareholder Value from Real Estate
How multinationals are receiving value from outsourcing their real estate.

Thinking Outside the Box
Associate Hospital Director Michael A. Boyle describes the joint venture that provides facilities management services for William Beaumont Hospital.